Monday, 17 December 2012

Now Taking Bookings for January/February




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I have one last appointment for December available and then I will be closing the book for 2013 so I would like to wish all our customers, suppliers, family and friends a very merry christmas and a very happy new year. 

2013 is already in my mind and we are looking forward to January as the first week or so is booked 

Saturday, 15 December 2012

Why does my carpet get dirty after cleaning?

T. 01263 833424  M. 07876497897

15 Dec 2012

One of the most common questions I get asked is why does my carpet get dirty after having it cleaned. I was recently reminded of this when I was contacted by a regular customer trying to save a bit of money hired a popular hire machine from her local DIY store. Rather disgruntled she asked me why her lovely wool lounge carpet looked grey and lifeless after two weeks. I explained the likely problem was residue (soap) left in the fibre allowing dirt, dust and debris to stick to the pile. Following vacuum cleaning would then not be able to remove particles in the normal way. Over a period of time, dependent on use, the pile becomes saturated with soil giving the lifeless grey appearance.
 The problem is two fold.
 1) The detergent supplied. Generally this is added to the water in the clean solution tank. Often it is supplied in litre bottles and is more expensive in use than my professional chemicals. Hire equipment needs to perform so the carpet appears cleaner so a one stop chemical regardless of the type of soiling or the carpet fibre content. Wool should not be subject to strong chemicals. It can strip the fibre of its natural oils and more seriously if the carpet gets over wet, easier to do than you would think, and the backing is a natural fibre like jute it can release the lignin dye and create brown patches all over the carpet. Some man made piles also have natural fibre backings, polypropylene could be the worst offender as the fibre will absorb no water at all so whilst cleaning it will run straight to the backing unless you know what you are doing. Sorry wandered of the point, told you I was enthusiastic. So back to you hire detergent. The residue left after cleaning is what attracts the soil I discussed earlier. Unless we are dealing with specific problems found in public houses and restaurants I do not use detergents making rinsing much easier. When we clean carpets after a thorough vacuum we mist the cleaning agent over the carpet by sprayer and leave it to dwell for between 5 and 30 minutes. During the dwell I use a form of agitation a grooming brush, rotary machine or contra-rotating brush machine to release the soil from the fibre. With a hire machine the clean water and cleaning detergent is scrubbed into the pile as you clean missing 2 important points. The dwell and the rinse. The detergent is only in contact with the pile for seconds giving very little time for the detergent to clean, and the detergent is still in the carpet ready to attract the dirt. The vacuum motor is not powerful and the pump will not supply the pressure to rinse properly. There is also a temptation to put more detergent in the water than recommended or to keep going over the same area trying to remove the dirt and saturate the pile. 

2) The rinse stage.  The easier way is to apply the cleaning solution the professional way by sprayer as we do, allow 10 minutes for the solution to work and brush the pile. Then most importantly rinse once dry 3 times with plain water or water with a dash of white vinegar. Thorough rinsing will stop resoling. We use professional rinses specific for particular soiling and specific fibres. This all sounds quite complicated and by the time the hire machine is collected and returned detergent paid for and the day has been lost as you struggle to clean why not relax with a hot beverage (I like coffee) and let me do all the hard work with one of the most powerful extraction machines built and designed in the UK. Sadly there are some so called professional carpet cleaners that do not understand this simple principle so Call me Simon on 01263 833424 or 07876497897 or contact us here today. Should I not cover your area we would recommend a member of The Approved Carpet Cleaners Association (TACCA) You will find us on there too.

Be good to your carpets and kind to your upholstery.

Simon Demmen
Arena Cleaning Services




Thursday, 31 May 2012

Some Nice Things....






T: 01263 833424 M: 07876 497897


www.arenacleaningservices.com 


There really are some nice things about carpet cleaning. Not only is it rewarding more importantly it's the interesting people I meet along the way many of whom become friends. There are some in our industry who rush from job to job and not really take the time to appreciate the benefits, rewards and job satisfaction. Just today I visited a regular client and it was nice to catch up over a nice cup of tea relaxing in the lovely garden basking in the sunshine. There are not too many vocations that would allow me the time to do that. I then had the opportunity to travel across to Stalham where a gentlemen across from the United States is preparing a property and I was happy to fit in some carpet cleaning before he heads back. Tomorrow I have my first visit to a local nursing home, it's the variety that makes my day worthwhile. 


I have to say when I am working due to noise I use ear defenders if the machine is not in the van so it's a great opportunity to listen to music or my preference podcasts, cricket or audio books. I have recently enjoyed the Harry Potter books read by the incomparable Stephen Fry, well characterised I was not sure I would enjoy them but it really did surprise me. Busy bank holiday coming so hopefully the weather will be kind to us.


whatever your plans remember be good to your carpets and kind to your upholstery.


Simon Demmen
Arena Cleaning Services
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Wednesday, 9 May 2012

Great Offers & Discounts










T: 01263833424 M: 07876497897


We have some great special offers on our website at the moment. Go to our special offer page and find the right one for you. We can now offer an online estimate try it here


The training day at Hugh Crane was a great success, really enjoyed it, and I hope there will be more training days in the future. The team really looked after us.


Be good to your carpets and kind to your upholstery.

Simon Demmen
Arena Cleaning Services
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Thursday, 19 April 2012

Our Latest Training





T: 01263 833424 M: 07876497897


Following on from our recent training course over in Nottingham with Derek Bolton at Cleansmart, we are heading over to Acle and our local Prochem supplier Hugh Crane for a days training at their facility on South Walsham Road. Whilst I have been cleaning carpets for over 20 years and operating Arena Cleaning Services since 1993, I believe it's still important I keep up to date with improvements in both technique and cleaning chemical advances. It is also an opportunity to meet others in our industry which can be more instructive than the actual course. It's one thing I am most proud of, carpet cleaners do tend to get on well and help out when needed, agreed we are in competition but that does not mean we can not get along. The course is fully booked so I'm looking forward to good day out.


Be good to your carpets and kind to your upholstery.


Simon Demmen
Arena Cleaning Services
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Sunday, 15 April 2012

New Website











T: 01263 833424 M: 07876497897


With a lot of thanks to Wayne Beauchamp of Norfolk Website Design I now have a new website with a fresh new look. I think Wayne has produced a really nice site and for his patience alone I owe him a big thank you and would not hesitate to recommend him.


You can take a look at www.arenacleaningservices.com and let me know what you think.


Enjoy the rest of the weekend.


Be good to your carpets and kind to your upholstery.


Simon Demmen
Arena Cleaning Services



Thursday, 12 April 2012

Latest Update




T01263 833424 M: 07876 497897 

Well the Easter break is just about over and despite some troublesome weather I hope you made the best of the long weekend with your families. School holidays mean we resume our seasonal cleaning duties at Manor Farm Caravan & Campsite, it was great to see the team there all rearing to go and making those essential finishing touches that makes it a great family park and a pleasure to be associated with. 

With spring in the air it's time to have a real good spring clean for those carpets, or that's what Jackie tells me. (The Wife) She is not too pleased having to wait to have our carpets cleaned but I have to say for those that have children or pets you have been quick off the mark as we have been taking confirmed appointments for the latter half of April and most from our website www.arenacleaningservices.com and recommendation, sadly not so with yellow Pages. It worked for us well a few years ago but so often I see them still sealed. I suspect with the ease of getting online most people like myself just use our favourite search engine.


A quick update on our AirFlex Storm. All going very well but I did consider that the remote system had developed a fault, but I need not have worried, it took some working out and Jackie's suggestion I change the battery in the key fob. It takes a women so i'm told. Mmmm £2.50 and all sorted. So if you have a Storm keep some 23A 12V batteries handy and change after about 4-5 months depending on use.

Congratulations to Roxanne, Rosa and Bret on completing the Sport Relief Challenge, at last count they raised well over £100, well done to all! In other non work news Daughter Becky has been home from University for an Easter break and it has been really great to see her, come Saturday she will be heading back so we can all go back to missing her, still a nice family dinner out on Friday to look forward to, but we did miss James.


Be good to your carpets and kind to the upholstery.

Simon Demmen

Saturday, 24 March 2012

Do a little for Sport Relief




Member of The Approved Carpet Cleaners Association. No 0011


T: 01263 833424 M: 07876 497897


Sport Relief is a great cause and my daughter Roxanne, my son Bret and my grandaughter Rosa will be doing the sponsored mile, though i suspect 7 month old Rosa will be getting a carry most of the way! Just to wish them the best of luck this Sunday. If you'd like to sposor them every little will help just go here http://my.sportrelief.com/sponsor/sadlerfamily3

Simon Demmen

ARENA CLEANING SERVICES

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